Privacy Policy
Last updated October 22, 2026
This policy explains what personal information ScreenWick (operated by iSmart Web, Houston, Texas) collects, how we use it, and your choices.
What we collect
- Account information: name, business name, email, phone, password (stored only as a secure hash), and your team members' names and emails.
- Store information: store names, addresses, opening hours and similar details you enter.
- Content: the images, videos and text you upload to show on your screens.
- Device information: for each paired screen, a device identifier, app version, IP address, status and what it played (proof-of-play).
- Billing information: handled by Stripe. We receive your plan, invoices and the last four digits and brand of your card, never the full card number.
- Website and enquiries: details you send in contact, demo, partner or affiliate forms, and basic logs (IP address, browser, pages visited). Affiliate links set a 30-day cookie to credit the referrer.
How we use it
To provide and secure the Service; to send account emails (invitations, password resets, screen-offline alerts, receipts); to bill you; to report proof-of-play to you and, for network screens, to your network and its advertisers in aggregate; to answer enquiries; and to improve the Service. We do not sell personal information.
Who we share it with
Service providers that help us run ScreenWick under confidentiality obligations: hosting (Hostinger), email delivery (Resend), payments (Stripe), DNS, email routing and media storage (Cloudflare). For data your business puts into the service, see Data processing terms. If your account belongs to a network or partner, that organization can see your stores, screens and play data. We may disclose information when the law requires it.
Cookies
We use essential cookies to keep you signed in and protect forms, and a referral cookie when you arrive through an affiliate link. We do not use advertising or analytics cookies. The full list, with how long each lasts, is in Cookies and storage, and you can change your choice any time with Privacy choices.
Retention
We keep account data while your account is active and delete or anonymize it within 90 days after cancellation, except where we must keep records (such as invoices) by law. Proof-of-play detail is kept up to 40 days and summarized after that.
Security
Connections are encrypted, passwords are hashed, access is role-based and logged, and the database is backed up nightly.
Your choices
You can view and update your information in the dashboard, export your content, or ask us to delete your account by emailing support@screenwick.com. Depending on where you live you may have additional rights to access, correct or delete your information; we will honor valid requests.
Children
ScreenWick is a business service and is not directed to children under 13.
Changes and contact
We will post changes here and notify account owners of material changes. Questions: support@screenwick.com.
